Overview

Bybit is a cryptocurrency trading platform that requires a verified account and secure authentication. Whether you use the web portal or mobile app, this page explains step-by-step how to sign in, what to do if login fails, and how to protect your funds with best security practices.

How to Log In (Web & Mobile)

  1. Go to the official Bybit sign-in page: bybit.com or open the Bybit mobile app.
  2. Click Sign In (web) or tap Log In (app).
  3. Enter your registered email address or phone number and your password.
  4. If prompted, complete the captcha or other on-screen verification.
  5. Confirm two-factor authentication (2FA) via your chosen method (Google Authenticator, SMS, or other supported 2FA).
  6. After successful verification you’ll be redirected to your dashboard.

Tip: If you enabled Single Sign-On (SSO) or third-party logins, use the corresponding provider button on the login screen.

Troubleshooting Common Login Issues

Forgot password? Use the Forgot password link on the login page to request a password reset email or SMS. Follow the instructions and choose a strong unique password.
2FA not working or lost device: If you lost access to your authenticator app or phone, do NOT create duplicate accounts. Start the official 2FA recovery process in your Bybit account settings or contact Bybit Support with required verification documents.

Security Best Practices

Frequently Asked Questions

How do I reset my 2FA?
Start 2FA recovery from the account security page. You may be asked for identity verification documents and recent account activity to confirm ownership.
What if I can't access my registered email?
Contact Bybit Support and follow their account recovery flow. Be prepared to provide KYC documents or other evidence of ownership.
Where can I get official help?
Use the Bybit Help Center or in-app support chat for guided assistance.